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Terms and Conditions

Last Updated: January 13, 2026

Welcome to Genny's Filipino Kitchen! These terms govern your use of our website and services.

1. About Us

Genny's Filipino Kitchen provides:

Authentic Filipino home-cooked meals • Cooking courses and workshops • Private cooking lessons • Catering services

Business Owner: Genny Abais
Location: Ramkvilla, Sweden
Contact: gennyangabais@gmail.com

2. Ordering Food

Placing Orders

Orders can be placed through our website or by contacting us directly • All orders require confirmation from us • We reserve the right to decline orders based on availability

Payment

Accepted methods: Swish, Bank Transfer • Down payment: 50% required upon order confirmation • Remaining balance: Due before or upon delivery/pickup

Order Changes

Please notify us at least 24 hours before your order date for any changes

Changes within 24 hours may not be possible

3. Delivery and Pickup

Pickup

Free pickup available at our location in Ramkvilla

Delivery

Delivery available within Ramkvilla and nearby areas • Delivery fees vary based on distance • Delivery times are estimates; actual times may vary

4. Cooking Courses and Workshops

Booking

Full payment required at time of booking • Confirmation email will be sent upon successful booking

What's Included

All ingredients and equipment • Recipe materials • Your completed dishes to take home

Group Bookings

Minimum and maximum participants may apply • Contact us for group pricing

5. Private Lessons

Scheduling

Sessions scheduled based on mutual availability • Full payment required before the lesson date

Customization

Lessons tailored to your skill level and preferences • Discuss your goals with us before booking

6. Cancellation and Refunds

Food Orders

Cancellation 48+ hours before: Full refund minus 10% processing fee • Cancellation 24-48 hours before: 50% refund • Cancellation within 24 hours: No refund (ingredients already prepared)

Cooking Courses and Lessons

Cancellation 7+ days before: Full refund • Cancellation 3-7 days before: 50% refund or reschedule • Cancellation within 3 days: No refund, but reschedule possible

Our Cancellations

If we must cancel due to unforeseen circumstances, you will receive a full refund

7. Food Allergies and Dietary Requirements

We prepare food in a kitchen that handles common allergens including but not limited to: peanuts, shellfish, fish, soy, eggs, and dairy.

Your Responsibility

Inform us of ALL allergies and dietary requirements when ordering • We cannot guarantee a completely allergen-free environment • If you have severe allergies, please discuss with us before ordering

Our Commitment

We take allergies seriously and will do our best to accommodate • Allergen information will be provided upon request

8. Consumer Rights (EU)

As a consumer in Sweden/EU, you have rights under the Consumer Rights Directive:

14-Day Withdrawal Right

For advance bookings, you may cancel within 14 days of booking

This does not apply to perishable goods (prepared food) or services already performed

Defective Products

If your order is significantly different from what you ordered, contact us immediately

We will offer replacement, refund, or credit at our discretion

Complaints

Contact us first to resolve any issues

If unresolved, you may contact Allmänna reklamationsnämnden (ARN) at www.arn.se

9. Limitation of Liability

We are not liable for allergic reactions if you fail to inform us of allergies • We are not liable for delays due to circumstances beyond our control • Our liability is limited to the value of your order

10. Changes to These Terms

We may update these terms from time to time. Continued use of our services constitutes acceptance of any changes.

11. Governing Law

These terms are governed by Swedish law. Disputes will be resolved in Swedish courts.

Contact Us

For questions about these terms:

Email: gennyangabais@gmail.com

Mabuhay Meals

Authentic Filipino flavors served from Ramkvilla. Homemade dishes, courses, and heartfelt hospitality by Genny.

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Contact

Ramkvilla, Kykotorp 5, 57474, Sweden

gennyangabais@gmail.com

+46 768 926 995

WhatsApp: +63 931 912 9534

Developer

Mikhail James P. Navarro
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